Metropolitan Driving School LTD understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website or uses our services. We only collect and use your personal data as described in this Privacy Notice and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Information About Us
Business Name: Metropolitan Driving School Limited
Company Number: 11313696 (Registered in England)
Registered Address: 6 Chenab Court, 176A London Road, Morden, SM4 5AR, United Kingdom
Email:contact@metdrivingschool.com
Call Centre: 0208 715 3231
ICO Registration Number: ZB004883
Data Controller: Metropolitan Driving School Limited
Data Processor: Our booking agent, Driving Instructor Services (DIS), processes data on our behalf.
What This Notice Covers
This Privacy Notice explains what personal data we collect and why, how we use your personal data, your data protection rights, how we store and protect your data, when and how we may share your data, and how you can contact us.
Personal Data We Collect
We may collect and process the following personal information: title and full name, address, phone number, date of birth, driving licence number, email address, and payment details (e.g. bank card information).
We collect data via:
Online registration
Telephone or email communications
Questionnaires or interviews
Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
Consent – when you provide clear permission for us to process your personal data
Contract – to provide you with services you have requested (e.g., booking driving lessons)
Legal obligation – where we are required by law (e.g., for tax and accounting purposes)
Legitimate interest – to operate, improve, and promote our services in ways that do not override your privacy rights
How We Use Your Data
We use your personal data to:
Provide and manage our driving instruction services
Process bookings and payments
Communicate with you regarding your lessons or enquiries
Comply with our legal and regulatory obligations
Improve our services
Marketing & Media (Videos and Photos)
If you give us permission, we may use photos or short videos taken after your driving test to celebrate your success on our website, social media platforms, or other marketing materials. Participation is completely voluntary and always requires your explicit consent.
You can withdraw your consent at any time by contacting us, and we will stop using your content in new materials. Where feasible, we will also remove existing posts if requested.
How Long We Keep Your Data
We will retain your personal data only for as long as necessary for the purposes for which it was collected. In general, we retain personal data for up to 6 years to meet legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymised.
Where Your Data Is Stored
Your data is stored securely within the United Kingdom. We implement appropriate technical and organisational measures to safeguard your personal data and ensure it is protected against unauthorised access or loss.
Sharing Your Data
We do not sell your personal data. We may share your data with:
Our booking agent (DIS), under a data processing agreement
Payment processors, to handle transactions
Legal or regulatory authorities, where required by law
All third-party service providers are required to process your data in accordance with data protection laws and under appropriate safeguards.
Your Data Protection Rights
You have the following rights under UK data protection law:
Right of access – request copies of your personal data
Right to rectification – request correction of inaccurate data
Right to erasure – request deletion of your data in certain circumstances
Right to restrict processing – request that we limit the way we use your data
Right to object to processing – object to certain types of processing
Right to data portability – request your data in a reusable format
You are not required to pay any fee to exercise these rights. We will respond to any request within one month.
To exercise your rights, please contact us at:contact@metdrivingschool.com
Call Centre: 0208 715 3231 (Monday to Friday, 8:00am – 8:00pm)
Post: 6 Chenab Court, 176A London Road, Morden, SM4 5AR, United Kingdom
Cookies and Website Use
Our website may use cookies or similar technologies to enhance user experience and gather basic analytics. For more information, please refer to our Cookie Policy.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time in response to legal, technical, or business developments. Updated versions will be posted on our website with the latest revision date.
Last Updated: March 2026
